About us

Data Protection and Privacy Policy

Our Commitment

Core Logistics Pte Ltd (collectively referred to herein as “Core”, “we”, “our” or “us”) is committed to protecting and respecting your privacy and Personal Data. This website (the "Website") is operated and provided by Core Logisitics Pte Ltd. "Personal Data" is any information about an individual from which that person can be directly or indirectly identified.

Please take a moment to read this Data Protection and Privacy Policy (“Policy”) so that you know and understand the purposes for which we collect, use, and disclose your Personal Data.

This Policy applies to our website users, business customers, suppliers, and service providers (and each of their employees, officers, agents, contractors) or any other individuals we engage with.

In this Policy, the term "Personal Data Protection Laws" means all applicable legislation relating to privacy or data protection in force from time to time.

What Data Do We Collect?

During the provision of products and services, we collect, process, or use the following non-exhaustive list of Personal Data about you:

What Data Categories of Personal Data
1 Identity Data First name, last name, username or similar identifier, image, title, gender, photographs, company that you represent.
2 Contact Data Billing address, delivery address, email address and telephone numbers.
3 Financial and Transaction Data Bank name and other account details, credit card number and other card details, details on purchase of services, commercial and financial information, Know Your Customer documents (if applicable) and human resource information.
4 Behavioral Data Behaviors, interests, and preferences.
5 Technical and Usage Data Internet protocol (IP) address, browser type and version, browser plug-in types and versions, operating system and platform and other technology on the devices you are using, general device data (hardware model, operating system, device preferences), data and time of use, pages you visit, frequency of access, what you click on, information on last viewed/visited site, application ID, system logs, cookie information , time zone setting and location (including geolocation services) etc.
6 Marketing and Communication Data Including information on when you receive and read marketing communications from us and preferences in receiving marketing and communications from us and third parties.
7 Profile Data Includes information about you, provided by you on our electronic portals and platforms including your usernames and passwords, purchases or orders made by you, your interests, profile settings, marketing and communication preferences such as your preferred language of communication and content, alert and display preferences, content type and frequency of email alerts, date of registration and current stage of registration, account status and information from forms you fill in including responses to surveys and feedback provided.
8 Recruitment Data Date of birth, gender, country of residence, nationality, work preferences, skills, qualifications, training and work history, any personal data that appears in your curriculum vitae or application or shared during interview.

How is Personal Data Collected?

Generally, we collect your Personal Data in the following ways:

  1. Direct interactions, where you provide us your Personal Data;
  2. Automated technologies, where you interact with our electronic portals and platforms; and
  3. Third-parties or publicly available sources.

We combine the information we collect directly from you and the information we collect automatically with information we collect from third party sources. We use this information and the combined information for the purposes set out below.

How we use your Personal Data?

We will only use your Personal Data when the applicable Personal Data Protection Laws allows us to. We will only use your Personal Data for the purposes set out in this Policy:

Purpose What Data Legal Basis
To administer and provide you with access or use of our electronic portals, platforms, products, and services. Identity Data; Contact Data; Behavioral Data; Technical and Usage Data; and Profile Data.
  • Our legitimate interests in providing information to our customers and others regarding our products in an effective and secure manner and make improvements to our electronic portals, platforms, products, and services.
  • Necessary to comply with a legal obligation.
To manage receipt of products and services, payments, and transactions. Identity Data; Contact Data; Financial and Transaction Data and Profile Data.
  • Performance of a contract with you.
  • Necessary for our legitimate interests (to ensure that we have an effective working relationship with you or the organisation you represent and can receive the services that you or your organisation provides, and provide our services to others, in an effective way).
To manage relationship with you and to deal with customer services and enquiries, complaints, or feedback Identity Data, Contact Data, Marketing and Communication Data; and Profile Data.
  • Performance of a contract with you.
  • Necessary to comply with a legal obligation.
  • Necessary for our legitimate interest so that we can help you with your enquiry, provide a good standard of service and improve our customer services.
To administer surveys, obtain feedback and conduct other types of research Identity Data, Contact Data, Marketing and Communication Data; and Profile Data.
  • Necessary for our legitimate interest: a) so that we can improve our products and services and provide them in an effective way; and b) to study how customers use our products, and services, to develop them and grow our business.
To communicate and to carry out our promotional and marketing programs (including our mailing list). Identity Data; Contact Data; Behavioral Data, Marketing and Communication Data; and Profile Data.
  • Our legitimate interests in conducting direct marketing activities, or where you have explicitly consented to receive such communications.
To comply with legal compliance requirements Identity Data; Contact Data; Behavioral Data, Technical and Usage Data Marketing and Communication Data; and Profile Data.
  • Legitimate interests in meeting our legal obligations, to protect against and prevent fraud, claims, and other liabilities.
  • Necessary to comply with a legal obligation.
To gain insight and analysis through cookies and other similar tracking technologies. Behavioral Data; Technical and Usage Data; and Profile Data.
  • Where your data is collected using non- essential cookies, we rely on consent to collect your Personal Data and for the onward processing purpose.
  • Necessary for our legitimate interest to ensure we enhance user experience, improve Websites, prevent fraudulent use and for diagnosis and repair.
  • Please see our Cookie Policy for further details.
Recruitment Identity Data, Contact Data and Recruitment Data.
  • Performance (or entering into) of a contract with you.
  • Necessary for our legitimate interest to ensure that we can make the best recruitment decisions.

We do not carry out automated decision-making or any type of automated profiling on information collected through our Website.

Personal Data Sharing

We may share your Personal Data with related companies in the Core Logistics Group, with approved third parties and service providers, with law enforcement agencies, public authorities and any other organisations if legally required to do so.

We do not sell or share any collected information to third parties for their promotional use. In addition, we require all third parties to whom we share your data to respect the security of your Personal Data and treat it in accordance with applicable Personal Data Protection Laws. We only allow such third parties to process your Personal Data for specified purposes and in accordance with our instructions.

We will only share the minimal amount of Personal Data necessary for the purpose of processing and, where possible, we will share the Personal Data in an anonymised form, subject to our Cookie Policy.

International transfers of Personal Data

Your Personal Data may be transferred to, and processed in, a country outside of your local jurisdiction or region for any of the purposes described in this Policy. These countries may have differing (and potentially less stringent) laws relating to the degree of protection afforded to Personal Data. Where we do so, we will ensure that such transfer is in accordance with our obligations under applicable Personal Data Protection Laws.

Data Security

Unfortunately, no data transmission via the internet (including via mobile application, email, or other messaging service) can be guaranteed to be completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Website, and any transmission is at your own risk.

Taking into account the state of art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we implement commercially reasonable physical, electronic and procedural safeguards to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed in accordance with the requirements of the applicable Personal Data Protection Laws.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need and are trained and informed of their rights and responsibilities in when processing personal data. They will only process your personal data on our written instructions, and they are also subject to a duty of confidentiality and contractual obligations to implement appropriate security measures in relation to the protection of your personal data.

Our Website may, from time to time, contain links to external sites that are operated by third party companies with different privacy practices. You should remain alert when you leave our site and read the privacy policies of other websites. We have no control over Personal Data that you submit to or receive from these third parties.

Data Retention

We will only keep the information we collect about you on our systems or with third parties for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us regularly reviewing our files to check that information is accurate, up-to-date, and still required. If we require consent to collect certain information about you, and such consent is withdrawn, we will delete such information unless we are legally required to retain it.

Your Rights

Under certain circumstances and to the extent such rights are granted in accordance with applicable Personal Data Protection Laws in your country, you may have the following rights in respect of your Personal Data:

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data and contact you to ask you for further information in relation to your request. You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights), however we may charge a reasonable fee if your request is clearly unfounded, repetitive, and excessive. Also, we may refuse to comply with your request in these circumstances. If you make a request, we have one month to respond to you.

Contacting us

If you:

please contact:

Contact number: +679 3315 444

Email: sales@corelogistics.com.fj

Address: PO Box 91, Lautoka, Fiji

Lodging a compliant with the local Personal Data Protection Authority

Under certain circumstances and to the extent such rights are granted in accordance with applicable Personal Data Protection Laws in your country, you may also have the right to make a complaint to your local Personal Data Protection Authority.

Changes to Policy

This Policy may be updated from time to time to reflect changing legal, regulatory, or operational requirements. We encourage you to periodically review this page for the latest information on our privacy practices. Changes to this Policy shall be effective immediately and will be posted on this page.

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